Customer Service A Practical Approach 5th Edition


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Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris ... Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris. 2 Problem solving: An active resolution to a challenging problem.
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Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris ... 4 Problems as Opportunities
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Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris ... 5 Conflict: A hostile encounter that occurs as a result of opposing needs, wishes, or needs.
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Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris ... 3 Creativity and Problem Solving
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